Hisense TV Problems: What Are Those And How To Troubleshoot Them?

Hisense is one of China’s largest electronic and high-end product manufacturers. It’s the 10th biggest electronics firm in the world, with a revenue of over $6 billion. Hisense’s products have such great quality that they are exempt from mandatory inspections and quality tests by the Chinese government.

Although Hisense is known for producing high-quality budget televisions, some may ask if the low price indicates that the TVs are faulty. Well, here is the list of plausible problems that you may encounter, and how to troubleshoot them.

The Hisense Television Won’t Turn on

It’s possible that your Hisense TV won’t switch on for no apparent reason.


The batteries in the remote control should be checked first.  Then try using the toggle behind the TV to turn it on.  If the problem persists, try plugging the TV into a different outlet.  

If it doesn’t work, try rebooting the TV by disconnecting it from the power supply for a minute and then plugging it back in. This procedure will allow the TV to reboot in the same way as a computer would.

If it still doesn’t work, then remove the remote control’s batteries. For 15 seconds, press and hold the power button. Replace the remote control’s batteries. Use the remote control to turn on the television and this should resolve the problem.

If the problem recurs, your Hisense TV will most likely require a factory reset. A factory reset would return your TV towards the settings it had when it was first installed. Follow these procedures to perform a factory reset:

  • On your Hisense TV, go to the Settings Menu. Look for ‘System’.
  • Select Advanced System Settings from the drop-down menu. 
  • Select Factory Reset and you’ll be asked to confirm your decision.  

Note that once the factory reset is complete, you will need to reload and sign in to all of your apps.

The Screen on Hisense TV Flickers

Source: tvnoob.com

After buying Hisense TVs, some users have reported flickering. Although it may not occur with every use, its occasional occurrences might be annoying.


If your Hisense TV starts flickering, the first thing you should do is reboot it by turning it on after a minute of being disconnected.  Flickering can also be caused by loose or broken television connections. 

If this is the case, repair any damaged cables you locate.  Interference from the other devices is another source of flickering. Devices such as cell phones and other electronic gadgets fall under this category. To see whether the flickering goes away, try moving these gadgets away from the TV.

To avoid interference, consider plugging the TV into a different power socket.

You must also try switching off the Hisense TV’s Energy Saving function. To do so, go to Settings and select Picture from the drop-down menu.

The picture will be turned off to save energy. When you click on it, you’ll be presented with seven options. You may choose and observe which option will stop the screen from flickering.

Consider rebooting your Hisense TV if you wish to keep the Energy Saving setting. If the flickering continues despite all of the troubleshooting, it’s most probable that a component in your TV has failed. It’s preferable to take it to a reputable repair shop.

The Brightness Is in Either of the Extremities

Your Hisense TV may appear to be overly bright or dark right out of the box.


Your Hisense TV may appear to be overly bright or dark right out of the box.

Setting the brightness levels is a simple way to fix this.

By tapping the Settings button to start control, you can change the brightness settings.  Then, to bring up the complete menu, press the right direction button and pick Picture Mode. To match a lighting scenario, use Picture Mode to change individual parameters or select a preset.

Consider using the brightness and color presets on your TV if it has them. The parameters of these presets are generally adjusted to fit different situations.

Otherwise, you may use Picture to tweak a variety of settings, many of which will improve the image quality. The end result allows you to get the most out of your television.

Whenever it concerns RGB color sub-settings, don’t mess with them.  If the color or brightness is still off, use Factory Reset to restore the settings to their original state.

Hisense TV’s LED Indication Is Blinking

Source: google.com

When the LED indicator blinks, it usually means there’s a problem with the hardware.


When the LED indicator blinks, it usually means there’s a problem with the hardware. Try resetting your TV before taking it to a service center. If the blinking stops, you’re good to go.

Otherwise, count the number of times the LED flickers. If the backlight blinks six times, the problem is with the mainboard, inverter panel, or power panel. 

The problem is most probably with the main logic board or the inverter board cables if the TV blinks four times. In any case, a service facility should inspect your television.

A Hisense TV With a Black Screen

A blank screen is a typical issue with smart TVs, but it should not dissuade you from purchasing a TV from Hisense or another manufacturer.


This issue is frequently accompanied by sound from the program you’re trying to watch on TV, so you have sound but no visual.

The first step is to switch off the television and unhook it from the power source.  Then, for 20 seconds, press and hold the power button.  After 20 seconds, disconnect the TV for two minutes before plugging it back in.

Now simply turn on the television once more.  If the TV screen is still dark, you’re probably dealing with a display issue with the mainboard, power board, or LEDs. If this is the case, it’s time to take the television to a repair shop.

There Is No Sound on the Hisense TV

Source: tvnoob.com

The volume of the television might completely go mute without even using the audio controls on the remote.


The very first step you should do is check your television’s volume. It’s possible that it’s on mute or that the volume is turned down. Because not all videos use the same sound level, there may be instances where the audio is poor.

If the sound is still not working, try restarting the television. You should investigate the connections if you utilize external devices like Blu-ray players or game consoles. There could be a faulty cable anywhere along the chain.

Due to the obvious codec compatibility, videos played through the USB port could also be devoid of sound. Whereas many Hisense TVs support a wide range of codecs, you may come across videos that aren’t encoded with these codecs.

The Hisense TV Goes on and Then Instantly Turns Off

There could be a variety of reasons why your Hisense TV shuts off just minutes after turning it on.


The remote control would be the first. If it is the case, remove the battery and see if the TV continues to switch off at random.  If the issue persists, it’s time to restart your television. 

Instead of leaving it disconnected for a minute or two, leave it unplugged for at least 15 minutes.

If the problem persists, look for any loose power wires that could be the source of the problem. Replace any damaged power cables, as they are dangerous to use and can cause more harm.  If there are no broken power wires, your TV’s power supply is most likely faulty. To resolve this issue, it is wise to discuss it with a service center.

Hisense Connection Breakage With Wi-Fi

Source: cnet.com

Wi-Fi connectivity is a typical issue with smart TVs from Hisense and other manufacturers.


When troubleshooting connectivity issues, you must first determine whether the issue is with the TV or with the Wi-Fi network.

The initial step is to connect additional units to the Wi-Fi network and try to use it. If you can’t connect to other devices, it’s most likely due to a Wi-Fi issue.

Try turning off the Wi-Fi router and leaving it disconnected for a minute or two prior to plugging it back in. If you’re still having trouble connecting, there’s a problem with your network provider. 

Consider deactivating some of your other Wi-Fi-enabled gadgets, as they may be wasting your Wi-Fi power.

If the Hisense TV still won’t connect to Wi-Fi, try cleaning the caches on the device.  Hit the Home key on tv remote and select Network to delete the cache. By pressing Clear Internet Memory, your Hisense TV’s cache will be cleared. 

Restart your TV after clearing your cache. At this point, you should be able to connect to the Wi-Fi.

Final Words

Even though Hisense is a well-known brand with high-quality televisions, they are still technological items. Electronics, regardless of brand, are certain to have problems from time to time. 

Issues with Hisense TVs are evident with all other TV manufacturers as well, so don’t rule out Hisense only because of these potential problems. Understand and apply all troubleshooting techniques to resolve any issues you may encounter!

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